Monday, August 31, 2009

Internet Marketing; There Is A Right Way

By Damian Papworth

My internet passion started back in 2003. A little eBook set me on the road, it was Google Cash by Chris Carpenter. I set up a few campaigns in a relatively competition free Australia and started making money directly promoting affiliate programs.

I was quite successful at this in the beginning and then had the pleasure of watching the market flood with new entrants, all doing the same thing, forcing keyword bids up. I also had the pleasure of watching Google continue to refine their rules to make their search engine perform better, often at the expense of affiliate marketers. I watched and modified my approach until the time required to exist in the market, was no longer compensated by a justifiable remuneration.

So I left the "Google Cash" method of internet marketing and started putting websites together, focusing on content and search engine optimization (SEO) techniques. I basically learned everything there is to know. That which I learned, I applied to my websites and watched them succeed. Today I still run half a dozen of my own websites. One promotes my own product in the tourism industry, the others either sell affiliate based products or advertising space. All are successful in their own right.

As my skill grew, so did my reputation. The result of this was a continual stream of business owners who, having heard of my expertise, wanted to hire me to sort out their web presence. These business owners all had two things in common. They all saw the potential the internet had for their business and they all had been taken advantage of by unscrupulous internet operators who took their money yet added no value. So I took them on and applied the same strategies to their websites that I applied to my own. Much to their delight, their websites now create business for them.

That's the problem with internet marketing. Its not a university degree, its not a regulated industry. Anyone can and does call them self an internet marketer. That's why internet professionals as an industry have such a bad reputation. Our industry is packed with graphic designers who know nothing about marketing and professional marketers who know nothing about the internet.

Every week I see these operators at work. They operate on the assumption that they know more about the internet than their clients and therefore can create sales through misdirection. They promise the world, deliver very little and once paid move onto the next unsuspecting victim.

For example, my tourism business hires out surfboards on Australia's Gold Coast. Do a Google search on "Gold Coast Surfboard Hire" or even just "surfboard hire" for that matter. I'm sure you'll find me, mine is Gold Coast Surfboards. Clearly for the product I am selling, I am very well optimised in the search engines.

So I have a website which is supporting a business perfectly. Its optimized in the search engine for the search phrases which are popular and relevant to the service. Despite this, so called internet "professionals" contact me every week trying to sell me their SEO services.

I've worked out exactly what they do. They find my website and recognize it as a small business. They'll do a few Google searches and see that I really am well optimized, so then they set about finding some search phrases that I am not optimized for. In their belief they know more than me, they then try to scare me into buying their optimization services for the less relevant search phrases. Phrases such as "surf accessories" and "holiday rentals".

If I didn't understand internet marketing, I may have used these charlatans. I'm sure many small businesses have been convinced by their slick presentations. And at the end of their work though, I would have a website which attracts completely irrelevant visitors. People looking for surf accessories or people looking to rent a hotel room, or car for their holiday. This probably would have undermined the optimization work I did on "Surfboard Hire" and related terms as well, meaning my real clients would have gone to my competitors.

If you are a small business owner and get approached by an internet marketer who is going to "turbo boost" your business by getting it up to the top of Google, look carefully at the words they are suggesting they will do this for. There are lots of phrases which anyone can get to #1 as there is no competition for them. This is because no-one uses them to search. So before you sign up an internet marketer, try and get a good understanding of what your clients search for on Google when they are looking for your product.

If you are thinking about using the internet as a way to promote your business, ask around. See if you can get a referral for an internet professional who has built and marketed a website for someone else in a way that brings them business. The good professionals run their businesses on referrals with little self promotion. When asking around though, be very clear with people. Tell them you are looking for someone who markets websites, not someone who builds websites. There are just too many people out there who will charge you a small fortune to build a masterpiece, one though which no-one will ever find.

If you are an internet professional reading this article, its time for all of us to smarten up. We need to look after the industry and we can only do this by being ethical in the manner in which we operate. So please, stop going out trying to extract a pound of flesh, go out to add value to your clients. Once you are adding value, the new clients will come, following your reputation. Continue operating as you are though and soon no-one will talk to internet professionals anywhere.

About the Author:

No comments:

Post a Comment