One major factor of IT Efficiency is Cost. Do I go for a pay-as-you-go service that will not cost the earth or do I go for a pro-active support solution that will guarantee that my IT will move forward with my company? The answer to this question may seem to be down to cost however it shouldnt be.
The answer to this question is within another question; How much do I value my IT and do I really want to move forward? Let me explain, if as a Director you can appreciate the power of the Internet and the power of IT you will always want to have a pro-active IT partner in place.
Such a Partner will monitor the Infrastructure on a daily basis, ensure that backups and virus updates have been completed successfully. They will be heavily involved in the IT strategy of the organisation, and will continuously look at technologies that will assist you in not only being efficient & effective but to provide added value.
Ask yourself this question, do you want to have to call your IT partner to tell them that your server has crashed and no-one can work or do you want them to know that it crashed and get onto the problem before you can even pick up the phone? Having to call is a reactive IT partner, knowing it crashed is a semi pro-active partner.
Is there another higher level? Of course, IT partners that have monitoring systems in place that flag any major or minor issues on their systems is the highest level. Generally small minor problems or errors can grow into major problems such as server crashes, email systems failing etc.
The highest level of pro-active support is to use these monitoring systems to resolve issues before they become critical errors. As a business owner/director, do you spend the extra to ensure that you have a fully pro-active IT Partner? Of course you should.
The answer to this question is within another question; How much do I value my IT and do I really want to move forward? Let me explain, if as a Director you can appreciate the power of the Internet and the power of IT you will always want to have a pro-active IT partner in place.
Such a Partner will monitor the Infrastructure on a daily basis, ensure that backups and virus updates have been completed successfully. They will be heavily involved in the IT strategy of the organisation, and will continuously look at technologies that will assist you in not only being efficient & effective but to provide added value.
Ask yourself this question, do you want to have to call your IT partner to tell them that your server has crashed and no-one can work or do you want them to know that it crashed and get onto the problem before you can even pick up the phone? Having to call is a reactive IT partner, knowing it crashed is a semi pro-active partner.
Is there another higher level? Of course, IT partners that have monitoring systems in place that flag any major or minor issues on their systems is the highest level. Generally small minor problems or errors can grow into major problems such as server crashes, email systems failing etc.
The highest level of pro-active support is to use these monitoring systems to resolve issues before they become critical errors. As a business owner/director, do you spend the extra to ensure that you have a fully pro-active IT Partner? Of course you should.
About the Author:
Please visit http://www.swift-ds.co.uk/ for the best quality IT support and novell support as well as small business server support.
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